Customer Service:

US and the Americas
Ken Lerner
Account Executive
klerner@iinews.com
212-224-3043

WHAT IS INCLUDED IN A SUBSCRIPTION TO POWER FINANCE & RISK ?
WHAT DOES THE TRIAL ENTITLE ME TO ?
WHAT DOES A SUBSCRIPTION ENTITLE ME TO ?
HOW DO I SUBSCRIBE ?
HOW DO I USE THE SEARCH ENGINE ?

WHAT IS INCLUDED IN A SUBSCRIPTION TO POWER RISK AND FINANCE ?

• Access to www.iipower.com 24 hours a day, 7 days a week. Stories are posted as the reporters get them, so you are the first to know about the very latest developments in generation sales, power trading, and capital market activity including extensive coverage on renewable energy.
• Access to mobile iipower.com 24 hours a day, 7 days a week. When you access Power Finance & Risk from your Blackberry or other mobile device, you will see links to the latest market news in a clean, easy to use format. You can read Power Finance & Risk wherever you need to travel, on your commute or waiting for your next appointment.
• Daily Email Summary every day – read all the news you need to know in easily accessible format.
• Generation Auction Database^* - a must-have information source for buyers and sellers of what plants were sold, when and where. This new user friendly database enables you to search by all the key criteria such as location, power pool, seller, contracted vs. uncontracted, renewables and so on.

   * Generation Auction Database is only available to premium subscribers.

HOW DO I ACCESS THE CURRENT ISSUE ?

To access the current issue of Power Finance & Risk, you need to be a subscriber or apply for a free trial. You will need to choose a user name, password and a "code" word that can be used to identify you should you forget your password and need to contact us to retrieve it (we recommend your mother's maiden name). Once we confirm receipt of your log-in details, you may access the site. You can get to the registration form by clicking here. If you are experiencing problems with registration or access, please contact custserv3@sunbeltfs.com, Phone: 1-800-715-9195.

WHAT DOES THE TRIAL ENTITLE ME TO ?
Your trial to Power Finance & Risk provides access to Power Finance & Risk website, the new Generation Auction Database as well as the daily emails and breaking news emails.

WHAT DOES A SUBSCRIPTION ENTITLE ME TO ?
A year's subscription to Power Finance & Risk includes access to Power Finance & Risk website which features real time breaking news delivered online and via email, as well as daily email alerts and access to the searchable archive. The website also features the new Generation Auction Database – a must have for any power finance professional.

HOW DO I SUBSCRIBE ?
Click here for subscription information and to subscribe online.

HOW DO I USE THE SEARCH ENGINE ?
Once you log onto this site, you will find a search box in the upper-right hand corner of most of the site's pages. To search for articles containing a particular word, just type the word into the search box and either hit the enter key or click the GO button.

To help you get more out of the search engine, we've included some tips below:
• Power Finance and Risk's online archives go back to September 28, 1998.
• The search engine will display up to 300 results. If there are more than 300 articles matching your search, you will see headlines for the 300 most relevant articles.
• The results that best match your search will appear first. For example, many occurrences of a word are considered more relevant than just one. If the word is higher on the page, it is considered more relevant, and it is considered highly relevant if it appears in the article's title. When two articles are equally relevant, the more recent will appear first.
• Capitalization doesn't matter. For example: BOND, boNd, and bond will all produce the same results.
• The search engine ignores common words, such as the and all, and individual letters and numbers.
• If you enter more than one keyword, the search engine will only find results containing all of these words. To search for exact phrases or for articles that contains one word OR another, select Advanced Search.
• The Advanced Search page can be reached via the Advanced Search button on the search box or via the link on the search results page. The Advanced Search Engine offers the following additional options:
• Search method (any words, all words, exact phrase)
• Order results by relevance or by date.
• Find only articles published during a given period.

QUESTIONS STILL NOT ANSWERED ?
If you still have questions, please email us at custserv3@sunbeltfs.com